In a DM: open Soul Scanner, select Start if Telegram asks, then paste and send the full token address. Check that the returned address and chain match the token you meant to research.
In a group: add Scanner and make sure it can receive the group messages you send. If there is no reply, retry the same full address in a DM.
If the returned address or chain differs, stop and verify the address. Missing data is not zero or a safety signal. If a scan fails, check the full address and chain, then try again later.
Optional: explore the static example with a guided walkthrough.